Scott Reddinger

About Scott Reddinger

I’m a Senior Claims Consultant with 13 years of experience in personal and commercial…

Experience

1. Senior Claims Consultant

   Acrisure

   Mar 2024 — Present · Marquette, MI, US

   Solely process and manage all home and auto claims for our approximately 7,800personal insurance clients.• Communicate at a very high level with clients, insurance carriers, and other parties togather necessary information and documentation.• Evaluate and analyze policy language to determine coverage and exclusions for eachclaim.• Maintain accurate and detailed records and documentation for each claim.• Manage and prioritize multiple tasks and deadlines to meet department and companygoals.• Provide excellent customer service to clients, addressing any questions or concernsregarding their claims.• Advocating for clients in dealing with company partners when appropriate.• Collaborate with other team members to share knowledge and improve processes.• Staying current on industry regulations and trends to ensure compliance and efficiencyin claim handling.• Participate in training and development programs to enhance knowledge and skills inclaims management.• Assist in identifying and implementing

Education

• Leadership Academy through Bay College

  Organizational Leadership

• Lake Superior Leadership Academy

  Organizational Leadership

  2013 — 2013

• Central Michigan University

  Bachelor of Science (BS), Elementary Education and Teaching

  2004 — 2009

• Kingsford High School

  College/University Preparatory and Advanced High School/Secondary Diploma Program

  2000 — 2004

Skills

• Implementer
• Goal Oriented
• Team Building
• Management
• Social Media
• Public Speaking
• General Insurance
• Training
• Microsoft Excel
• Leadership
• Time Management
• Networking
• Strategic Planning
• Customer Service
• Success Driven
• Fact Finding
• Property & Casualty Insurance
• Insurance
• Microsoft Office
• Sales
• People-Oriented
• Workers Compensation