Susan J. Post
Change Management 🔁 | Project Specialist👩💼 | IT Governance, Portfolio Planning & Quality Assurance🗂️ | Process Improvement ♻️ | Helping organizations evolve with purpose, precision, and a smile. 🙂
- Role
- Change Management Readiness Liaison - ERP Implementation at Commonwealth of Massachusetts
- Location
- Salem, MA, US
- LinkedIn followers
- 500 followers
About Susan J. Post
Struggling to align IT projects with strategic goals while keeping stakeholders engaged and customers happy? That’s where I thrive.I’m a Project and Change Management Specialist who brings structure to chaos, clarity to complexity, and energy to every initiative. With a proven track record in IT Governance, Portfolio Management, Project Quality Assurance, and Change Management, I lead with purpose, improve with intention, and always deliver with impact. Core Strengths:• Project Lifecycle Management• IT Governance and Portfolio Planning• IT Project Quality Assurance• Process Improvement and Standardization• Change Management and Stakeholder Engagement• Agile and Jira Expertise• Marketing and Business Development Key Wins:• Reduced 200+ overdue Jira backlog items to 25 to streamline ERP release prep• Drove adoption of QA frameworks across $5M+ global IT programs• Increased platform adoption by scaling onboarding for charter school boards• Led $250M annual IT planning cycle across 5 brands with improved prioritizationI am passionate about building bridges among people, processes, and technology. Whether I am empowering teams through better governance or helping customers reach their goals, I am energized by solving complex challenges that drive real business value. I enjoy turning strategy into action and making sure everyone feels supported along the way.When I am not leading change or mapping out project portfolios, you will find me on the pickleball court, perfecting my serve and soaking up some competitive fun!I am currently open to work and seeking my next opportunity in: Project Management Specialist IT Project Governance Project Quality Assurance Change Management Customer Success Marketing & Business DevelopmentLet’s connect if you are looking for someone who can turn your vision into an executable plan and create an experience that brings out the best in your team!How to contact me and set up a meeting/coffee chat: s•••••••@yahoo.com Calendly Link for Susan\'s 15-Minute Coffee Chat - https://calendly.com/sjpost65/15min
Experience
Change Management Readiness Liaison - ERP Implementation
Oct 2025 — Present
Education
George Mason University - School of Management
Master of Business Administration
University of Vermont
Bachelor of Science
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