Sherri Johnson

WORK HISTORY

EDUCATION

SKILLS

ABOUT SHERRI JOHNSON

I am an exceptional team member and motivating leader who enjoys using my unique skills to significantly contribute to achieving the company’s goals. Skills of Significance: • Extensive depth and breadth of customer service and the credit card industry. • Coaching coworkers on current strategies and the implications to the business. • Utilizing organizational dynamics and managing differing perspectives between team members and vendors situated throughout different geographic locations (with differing cultures). • Understanding and responding to key performance drivers that measure organizational results. • Ability to extract the message from an unclear communicator and reach alignment on desired outcomes. • Have high personal standards of performance which raise the bar for myself and my team • Constantly and consistently one of the top performers • Advanced abilities to work independently with minimal supervision, with strong communication skills and active participation within teams. • Dedicated to exceeding internal and external customer needs and expectations • Respected team member, contributing positively to morale, team spirit and trust • Creates motivating conditions and environments for members of the team • Independently makes sound, informed decisions particularly under time pressure and non-routine situations • Ability to manage multiple assignments with varying degrees of ownership and complexity • Proactively seek feedback and coaching for self-growth, reflection and learning