Sheila McLaughlin
- Role
- Bonfire Financial
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Sheila McLaughlin
Seeking an Operations Manager position, emphasizing customer satisfaction. I bring a…
Experience
Present
Skills
- Communication Skills
- Help Desk Support
- Customer Service
- Troubleshooting
- IT Operations
- Project Coordination
- Coaching
- Problem Management
- Leadership
- Crm
- Itil
- Train the Trainer
- Disaster Recovery
- Knowledge Base
- Citrix
- Transition/Transformation
- Project Management
- Trend Analysis
- Customer Relationship Management (Crm)
- Service Level Management
- IT Management
- Interpersonal Skill
- Managed Services
- Process Improvement
- IT Service Management
- Knowledge Transfer
- Microsoft Office
- System Administration
- Call Centers
- Knowledge Management
- Supervision
- Service Delivery
- Service Lifecycle Management
- Technical Support
- Mentoring
- Microsoft Exchange
- Customer Satisfaction
- Sharepoint
- Management
- Project Planning
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