Sasikumar Jayachandran
Business System Analyst @TD
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WORK HISTORY
Business System Analyst @TD
Toronto, ON, CA
EDUCATION
University of Windsor
Master's degree, Electrical Computer Engineering Co-op
Rajalakshmi engineering college
Electrical and Electronics Engineering, Electrical and Electronics Engineering
ABOUT SASIKUMAR JAYACHANDRAN
Results-driven Engineer with over 5+ years of expertise in ITIL Service Operations within E-commerce and Regulatory Banking. Proven track record in optimizing change management and incident management processes. Experienced in the end-to-end Software/Program Development lifecycle, with a proven track record of feasibility analysis, root-cause identification, impact analysis, and comprehensive documentation.Proficient in data analysis, excelling in the development and troubleshooting of complex SQL queries, stored procedures, and Excel VBA. Experienced in resolving issues in data-driven applications, SaaS, and PaaS environments at both Level 2 and Level 3 technical tiers.
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