Siyarin Eo
Passionate about driving growth, reducing churn, and elevating customer and employee loyalty through exceptional service, culture, and operations.
- Role
- Founding Csm at Toma
- Location
- Daly City, CA, US
- LinkedIn followers
- 500 followers
About Siyarin Eo
I\'m a Customer and Operations leader who transforms business challenges into measurable results. Over my 9-year career across software, entertainment, and education, I\'ve consistently delivered- 30% improvement in operational efficiency through strategic process redesign - 25% cost reduction while enhancing service quality - 95% client retention rate by reimagining customer success programs - 40% increase in team productivity through targeted development initiatives My approach combines analytical thinking with people-focused leadership. I excel at cross-functional collaboration, turning stakeholder needs into actionable strategies that drive growth and profitability. I\'m passionate about building systems that last and teams that thrive. Let\'s connect and discuss how my experience in streamlining operations, optimizing customer journeys, and leading high-performing teams could benefit your organization.
Experience
Founding Csm
Jul 2025 — Present · San Francisco, CA, US
AI workforce for automotive. Backed by Y Combinator and a16z.
Education
University of California, Merced
Bachelor of Science - BS, Human Biology
San Francisco State University
Bachelor of Science - BS, Major: Hospitality and Tourism Management Minor: International Business
Hult International Business School
Master of Business Administration - MBA, AI & Digital Transformation
Merced Community College District
Associate of Science - AS, Physics, Chemistry
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