Siyabonga Mkhwanazi
System Administrator @Franklin
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WORK HISTORY
System Administrator @Franklin
US
Installed, configured, and maintained server hardware and software to ensure smooth system performance.Managed networking equipment including routers, switches, and firewalls for reliable connectivity and security.Administered user accounts, permissions, and access rights using Active Directory.Developed and enforced security policies, procedures, and protocols to maintain system integrity and safeguard data.Responded to help desk tickets, diagnosing and resolving technical issues for end-users.Implemented virtualization technologies (VMware, Hyper-V) to improve operational efficiency and system scalability.Managed employee onboarding and offboarding processes, ensuring proper system access and hardware setup.Led the digitization of forms, successfully transitioning the organization to a paperless system, improving workflow and reducing operational costs.
EDUCATION
Manchester Community College
Computer Science
Central Connecticut State University
Bachelor of Applied Science - BASc, Computer Information System
CT State Capital
Associate of Science - AS, Computer Information Systems
ABOUT SIYABONGA MKHWANAZI
I’m a Systems Administrator specializing in Microsoft cloud and identity, supporting…
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