Sivaram Vysyaraju
Custom Software Engineering Analyst with 3.7+ years of experience || Certified Pega Senior System Architect || Pega Developer || Production Support || Merchant Dispute Domain Specialist
- Role
- Custom Software Engineering Analyst at 埃森哲
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sivaram Vysyaraju
Hi, I’m Sivaram Vysyaraju. I’m a Pega Developer with 3+ years of experience, currently working in the Merchant Disputes domain for Bank of America via Accenture. I have hands-on experience with the Smart Dispute framework and have worked across various stages of the dispute lifecycle—Retrieval, Chargeback, Representment, Pre-Arb, Arb, and Compliance.My work involves both production support and development. I actively coordinate with LOBs, manage incidents, perform business verification testing, and ensure smooth production releases. I’ve also created multiple Run Books and Play Books to streamline support operations.On the technical side, I’ve worked extensively with Pega tools like Clipboard, Tracer, and Live UI for debugging and issue resolution. I also work on Pega rules, UI development and integrations.I’m passionate about delivering stable, scalable solutions and always eager to learn and grow in the Pega space.
Experience
Custom Software Engineering Analyst
Jun 2023 — Present · IN
Education
Bharath Institute of Higher Education and Research
Bachelor of Technology - BTech, ECE
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