Sivaram J
Product & Solution Engagement
- Role
- Director - Products & Engagement at Cemtics
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sivaram J
Experienced Consulting Specialist in the IT/Telecommunication industry and a multi-faceted professional with a demonstrated history in Digital Transformation projects for Tier 1 clients. Skilled in Consulting, Pre-sales, AI Analytics, Program Management, Product Management, Business Analysis and Wireless Network Engineering.
Experience
Director - Products & Engagement
Mar 2016 — Present
Founding Member at Cemtics. Associated with the company since inception, part of the Founding/core team that set up the company divisions - Analytics, Big Data & Services.• Digital Transformation consulting, Product Strategy & Sales, Business Development, Program Management, Account Management - P&L, Customer engagements, for IT/Telco/BFSI• Managing Agile teams working on analytics-software development projects for Telco/BFSI clients• Strategy & marketing content for CEMtics products/platform - CEMpliFi• Products: Conceptualized and spearheaded Customer Data Platform, CLTV suite, CXO BI suite and Data monetization platform for Tier 1 clients• Solutions: Conceptualized and Executed use cases across ‘Customer Experience Management Analytics’ spheres, for major CSP US, India and SE Asia): Customer Care automation, Location algorithm, Device Performance Analytics, Customer Churn, GIS based analytics, QA process automation, Broadband deployment among others- Currently spearheading client strategy engagements on Generative AI and Agentic AI adoption, including roadmap design, integration into existing analytics platforms, and business use-case mapping.
Education
Indian School of Business
MBA (Executive)
National University of Singapore
MBA International Immersion Program at NUS B-School
SRM IST
Bachelor of Technology (B.Tech.)
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