Siva Rama Krishna Palla

ServiceNow Development | ServiceNow Administration | ITSM | Service Catalog | CMDB | ServiceNow Workflows | ServiceNow Scripting | Notifications & Email Scripts | ServiceNow Integrations | REST API

Role
Servicenow Developer at Deloitte
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Siva Rama Krishna Palla

ServiceNow Developer with over 3+ years of experience in IT industry specializing in ServiceNow platform development, administration, and implementation. Hands-on expertise in ITSM modules including Incident, Problem, Change, and Service Catalog Management. Skilled in customizing and configuring ServiceNow components such as Form Layouts, Tables, Business Rules, Client Scripts, UI Policies, Data Policies, UI Actions, Workflows, Notifications, and ACLs.Strong background in Business Process Consulting, SLA design, and Change Management. Experienced in configuring and managing Email Notifications, CMDB Administration, and maintaining data integrity. Proficient in using Data Sources, Transform Maps, Import Sets, and scripting for data import and automation. Demonstrated ability in managing ServiceNow implementations, upgrades, and integration projects aligned with business requirements.

Experience

  1. Servicenow Developer

    Deloitte

    Sep 2022 — Present

Education

  • Jawaharlal Nehru Technological University, Kakinada

    GIET COLLEGE OF ENGINEERING , Computer Science

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Siva Rama Krishna Palla — Servicenow Developer at Deloitte in Bengaluru, KA, IN | Unifers