Siva Prasad Mangalampalli
Associate Consultant @Infosys
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WORK HISTORY
Associate Consultant @Infosys
Hyderabad, IN
EDUCATION
Jawaharlal Nehru Technological University, Kakinada
Bachelor of Technology, Mechanical Engineering
Pragathi Junior College - India
Intermediate
Appm model high school
School
ABOUT SIVA PRASAD MANGALAMPALLI
I started my journey in IT with a strong interest in solving real-world operational problems, and today I work as a ServiceNow Developer with 4+ years of experience in ITSM & SecOps modules.I have hands-on experience in Incident, Problem, and Change Management modules, along with scripting using Client Scripts and Business Rules. I also work on Performance Analytics and SnowMirror for reporting and data insights.Working in support projects has strengthened my debugging skills, understanding of business processes, and ability to deliver quick, effective solutions.Currently focused on strengthening my scripting and integration expertise while exploring challenging opportunities in ServiceNow development.
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