Sivaprasad P
Vice President @Wells Fargo
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WORK HISTORY
Vice President @Wells Fargo
Bengaluru, IN
Vice President – Site Reliability Engineering & Application Support* Led a 20-member global team supporting 80+ enterprise applications across critical business lines, integrating Site Reliability Engineering (SRE) practices with AIOps to enhance resilience, automation, and observability in a hybrid cloud environment.* Championed AIOps initiatives to reduce alert fatigue and enable proactive incident response. Integrated BigPanda for intelligent event correlation, reducing false positives and incident fatigue by automating root cause grouping, alert deduplication and streamlining incident triage. Deployed AppDynamics and Splunk ITSI for anomaly detection and predictive alerting, improving SLA adherence and reducing manual interventions.* Achieved a 60% reduction in incident volume and a 40% improvement in job failure recovery by implementing root cause automation, runbook enhancements, and trend-based resolution strategies. Developed Grafana and Tableau dashboards to unify metrics, logs, and alerts for real-time monitoring and executive insights.* Led cloud migration readiness and support for Azure-based applications, improving scalability and reducing downtime. Established telemetry pipelines and SRE dashboards that enabled early warning detection and data-driven operations.* Standardized ITIL-based support processes aligned with CI/CD practices, driving faster recovery and more stable releases. Integrated 80% of supported applications into centralized observability platforms including AppDynamics, ITRS Geneos, Splunk, and Autosys.Skills: AIOps | Site Reliability Engineering (SRE)| Cloud Operations | Application Support | Monitoring & Observability | BigPanda | AppDynamics | Splunk ITSI | Grafana | Tableau | Root Cause Analysis | ITIL | CI/CD Integration | Incident Management | Automation | ITRS Geneos | Autosys
EDUCATION
Sri Krishnadevaraya University (SKU), Anantapur
MBA
Sir C.R. Reddy College, Eluru
Bachelor of Science - BS
ABOUT SIVAPRASAD P
Technology Leader | SRE | Cloud Operations | Application Delivery | BFSI Expert Accomplished technology leader with 17+ years of experience delivering high-impact IT solutions across global financial services. Specialized in application service delivery, Site Reliability Engineering (SRE), cloud strategy, and data warehousing. Proven ability to lead cross-functional teams in dynamic, high-stakes environments and drive digital transformation at scale. As VP at Wells Fargo, led a global team supporting 80+ critical applications, achieving:* 60% reduction in incident rates * 25–30% decrease in manual batch processing * 40% improvement in job failure recovery * 80%+ application integration with real-time monitoring tools * Developed and deployed customized SRE dashboards improving root cause analysis and system uptime Championed AIOps initiatives across observability platforms by integrating intelligent monitoring, predictive alerting, and anomaly detection. Leveraged tools such as BigPanda, Splunk ITSI, AppDynamics, ITRS Geneos, Autosys, and visualized KPIs through Grafana and Tableau dashboards to enable proactive incident response and executive reporting. Delivered measurable improvements in MTTR, SLA compliance, and operational resilience. Previously at State Street, AIG, Barclays, and JPMorgan, played key roles in:* Delivering Big Data and DevOps solutions using Kafka, Hadoop, Spark, Docker, Jenkins, and Azure/AWS * Migrating business-critical applications to cloud platforms with improved resilience and scalability * Supporting trading, underwriting, risk, and payment platforms across APAC, EMEA, and North America Certified in Scrum Master and ITIL Foundation, with deep knowledge of DevOps, CI/CD pipelines, and BFSI-specific regulatory and operational demands. Recognized through multiple Spotlight Awards and client appreciation for excellence in delivery and automation initiatives. Open to Drive Digital Resilience through SRE and AIOps Strategies, executive roles such as Director of SRE, VP Cloud Operations, or Head of IT Service Delivery. Email: mailto:s••••••••@gmail.com LinkedIn:
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