Sivaprasad S

About Sivaprasad S

I have over three years of experience in customer success,business operations and process optimization. Currently, I work as a Business Immigration Analyst at Fragomen, helping organizations navigate global mobility and compliance challenges.Previously, I\'ve worked with Amazon, Byju\'s, Kolo, and Talrop, managing customer relationships, improving workflows, and streamlining operations. My strength lies in problem-solving, process efficiency, and adapting to fast-paced environments.Beyond my professional roles, I\'ve explored entrepreneurial ventures in e-commerce and digital innovation, which have sharpened my ability to think strategically and adapt to new challenges.I enjoy connecting with professionals from diverse industries to exchange ideas and explore meaningful collaborations. Let\'s connect!

Experience

1. Business Immigrantion Analyst

   Fragomen

   Mar 2025 — Present · Kochi, IN

   Case Management: Managed the full lifecycle of employment-based visa petitions (H-1B, L-1, I-140),ensuring zero errors in government filings and strict adherence to expiry deadlines.Process Automation & Tech Liaison: Acted as the designated Point of Contact (POC) between theImmigration Case Team and the Technical Team to assist in building a custom BOT solution for case drafting.– Training & Mentorship: Conducted comprehensive training sessions for new joiners on US visaclassifications (H-1B, I-140), form drafting protocols, and complex support letter requirements, ensuring rapid team upskilling.Document Control: Orchestrated the collection and verification of critical identity documents (Passports,Degrees, Vital Records) from international beneficiaries, ensuring alignment with legal standards.Data Integrity: Maintained 100% data accuracy within the firm’s proprietary case management system(Connect), tracking real-time status updates for 100+ active cases.Process Improvement: Collaborated with senior attorneys to draft support letters and legal forms, reducingcase turnaround time by streamlining the data-gathering workflow.Compliance: Conducted rigorous Due Diligence checks on all applicant data to mitigate risk and preventRequests for Evidence (RFEs)

Education

• Madurai Kamaraj University

  Bachelor's degree, Airlines management

• Cdit

  Diploma in Computer Application, Computer Science