Sivanesan Venkatesan
Technical Lead - Azure Automation Administrator @Tata Consultancy Services
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WORK HISTORY
Technical Lead - Azure Automation Administrator @Tata Consultancy Services
Chennai, IN
Reduced Azure Incident Resolution Time by 40%Introduced streamlined triage process and internal diagnostics playbooks.2. Led Azure Migration for Critical ApplicationSuccessfully moved legacy apps to Azure with minimal downtime and cost reduction.3. Built High-Availability Architecture TemplatesDeveloped ARM/Bicep templates that became standard for multiple Azure projects.4. Handled Over 100+ Critical Sev-A CasesDelivered successful resolutions for enterprise customers with 99.9% SLA compliance.5. Automation InitiativesCreated PowerShell/Logic Apps to auto-resolve frequent VM disk and backup issues.6. Customer Satisfaction (CSAT) Ratings Above 95%Consistently praised for professionalism, responsiveness, and technical depth.7. Trained and Uplifted Team Performancementored 10+ engineers to advance into senior roles and certifications like AZ-104, AZ-305
EDUCATION
Anna University Chennai
Master of Business Administration - MBA, Operations Management
Jeppiaar Engineering College
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Panimalar Polytechnic College
Diploma in ECE, Electrical, Electronic and Communications Engineering Technology/Technician
ANITHA METHODIST METRICULATION HIGHER SEC. SCHOOL
fun with my friends, Computer Science
SKILLS
ABOUT SIVANESAN VENKATESAN
Azure Cloud Administrator and Automation
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