Sivamalar Donaldson
- Role
- Manager, Kyc Compliance at USAA
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Manager, Kyc Compliance
Apr 2022 — Present · Tampa, FL, US
Manage day to day activities for a team of employees in assigned unit through ongoing execution of hiring, development, retention, performance management, and other managerial activities- Establish unit objectives, policies, procedures to meet organizational goals and ensures team SLOs and quality expectations are met through monitoring metrics and reporting- Oversee the development, implementation and maintenance of KYC related systems, as applicable- Anticipate and identify opportunities and solutions leading cross functional teams through the problem resolution process- Document procedures and conduct gap analysis, as needed- Identify risks and issues, manage root cause analysis, identify recommendations for solutions/mitigation escalate as needed, to KYC Management and other key stakeholders- Partner with Senior Management in developing strategy to meet plans and objectives enhancing KYC processes and controls.
Education
Universiti Tunku Abdul Rahman
Bachelor of Commerce (B.Com.), Accounting
2009 — 2012
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