Siva Kumaran Krishna Kumar
Hotel Maintenance Worker @Travelodge By Wyndham
Signup · Get unlimited contacts
WORK HISTORY
Hotel Maintenance Worker @Travelodge By Wyndham
Barrie, ON, CA
Enhanced guest satisfaction by resolving 95% of customer concerns within 24 hours, utilizing strong communication and problem-solving skills. Improved maintenance response time by 30% by implementing a streamlined request tracking system, ensuring timely and efficient issue resolution. Increased customer retention by 20% through delivering exceptional service and personalized guest experiences in a fast-paced environment. Developed and executed a training program for new staff, reducing onboarding time by 15% and enhancing team productivity.
EDUCATION
Vins Christian College of Engineering
Bachelor's degree, Electrical and Electronics Engineering
Georgian College
Postgraduate Degree, Project Management
Canadore College
Postgraduate Degree, Human Resources Management
ABOUT SIVA KUMARAN KRISHNA KUMAR
As a Front Desk Representative and Maintenance Worker at Travelodge, I have honed my skills in customer service and problem-solving, achieving a 95% resolution rate for customer concerns within 24 hours. My role has also involved improving maintenance response times by 30% through the implementation of a streamlined request tracking system. Additionally, I have developed and executed a training program for new staff, enhancing team productivity and reducing onboarding time by 15%.Previously, I served as an Electrical Engineer at Flowlines, where I designed and implemented electrical systems for 15 major projects, increasing efficiency by 20% and reducing costs by 10%. I led a team of engineers to deliver projects ahead of schedule and under budget. My educational background includes a Bachelor\'s Degree in Electrical and Electronics Engineering from Vins Christian College of Engineering, complemented by postgraduate degrees in Project Management and Human Resources Management from Georgian College and Canadore College, respectively.I possess a robust set of technical skills, including AWS Cloud Services, cloud computing fundamentals, and electrical systems design. My software knowledge spans AWS Management Console, Microsoft Office Suite, and project management tools like Microsoft Project. I am currently preparing for the AWS Certified Cloud Practitioner exam, demonstrating my commitment to continuous learning and professional development.What sets me apart is my ability to blend technical expertise with strong communication and leadership skills. I am passionate about leveraging my knowledge to drive efficiency and innovation in cloud engineering. I am eager to bring my skills and experience to a dynamic team, where I can contribute to impactful projects and continue to grow as a professional. If you\'re looking for a dedicated and skilled AWS Cloud Engineer, I would be thrilled to connect and explore opportunities to collaborate.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.