Siva Kumar Alagar Arumugam

About Siva Kumar Alagar Arumugam

Overall 14+ years of experience in Information Technology, 9+ years in Siebel CRM, 3+ years in Microsoft Technologies and 2 years in Oracle Cloud and Mobile Technologies. Agile Scrum Master and Siebel 7 Certified Professional with diversified software experience in Information Technology– includes Account mining, Relationship maintenance, managing - scope, budget, schedule, resources, risk and delivering the project successfully on time with offshore and onsite client experience. Expertise in Project Management, Test Management, Release Management, Change Management and Post production support management activities with proven exceptional communication skills. Well versed and having hands on experience in Software Planning, Control, Execution, Design, Development, Testing and managing the application in both On-Premise and Oracle Cloud domain. Demonstrated capabilities in building effective relationships with senior level stakeholders and influencing multi-cultural teams across geographic regions at all levels of the organization. Hands on experience in preparing Work Breakdown Structures (WBS), Earned Value Management techniques and creating forecasts for Senior Management and key stakeholders of the project. Formed Change Control Board (CCB) with key stakeholders and involved in key Change Management activities including of approving / rejecting RFC’s after proper analysis. Well experienced in working with cross functional and culturally diverse teams across the Globe in a Virtual Global IT Environment. Aware of Software Development Life Cycle (SDLC) concepts and its processes with Project Management.

Experience

1. Operations Manager

   Osiztechnologies

   Jan 2023 — Present · Madurai, IN

Education

• MSP SN Memorial HSS

  High School, Maths, Physics, Chemistry, Botony and Zoology, 65.58

  1989 — 1991

• Madurai Kamaraj University

  Bachelor’s Degree, Physics, 82.72%

  1991 — 1994

• Madurai Kamaraj University

  Master’s Degree, Master of Computer Applications, 68.06%

  1994 — 1997

• J.K MATRIC SCHOOL

  English, Tamil, Maths, Science and History & Geography, 65.27%

  1988 — 1989