Siva Kumar S
Network Administrator | Senior Technical Support Engineer | CCNA | Infrastructure Support | Tata Consultancy Services | VVDN Technologies
- Role
- Senior Specialist at HCLTech
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Siva Kumar S
5.6 Years of overall experience in IT industry. • Have 5.6 Years of strong experience in System/Network administrator role as a part of IT infrastructure support and Technical Support. – 3.6 Years of strong experience in System/Network administrator role as a part of IT Infrastructure support in banking project. – 2 years of Experience in Technical Support, including hands-on experience in Network design providing network support, installation and analysis. Expert level knowledge of troubleshooting, implementing, optimizing and testing of Netgear Devices. • Completed CCNA certification to learn knowledge about network concepts. • Provided Level 2 Technical support for global customers via Mail/Chat & Call. • Having experience in configuring DHCP, NAT, DNS, VPN, VLAN, STP, ACL etc in Device Local web page and Cloud based portal configurations • Additional knowledge of wireless concepts like - SSID, Wireless Security (WPA/WPA2/WPA3/Enterprise), Radio Band (2.4Ghz/5Ghz/6Ghz), Channels, Channel Bandwidth, Guest Portal etc are a value add • Having experience in Salesforce web based portal by handling Mail/Chat & Call support • Utilized in-depth knowledge of the L2/L3 networking protocols with tools such as Wireshark to properly diagnose and isolate network issues
Experience
Senior Specialist
Oct 2024 — Present
Education
Bharathiar University
Master of Business Administration - MBA
2020 — 2022
Sri Krishna Adithya College of Arts and Science
B.COM Computer Appilication
2016 — 2019
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