Sivakumar Seetharaman
Have been in the Role of Client Service delivery in Banking/ Finance & Accounts/ Order Management/ SCM domain
- Role
- COO and Designated Partner at Ivakya Solutions Llp
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Sivakumar Seetharaman
Sr. Operations leader with over 25+ years of extensive experience in the Corporate and Investment Banking, finance and accounting vertical of Business Process Services industry covering various clientele in the industry segments of manufacturing / Banking and Financial Services, Consumer Goods and Educational institutions • Managed large scale transition accounts to drive performance through SLA management, Team development, Process management, Transformation and client management. Managed multiple delivery centers across different time zones for increased profitability and productivity. • Worked across geographies (US, UK, European, Middle East and Asia) and streamlined client service processes while adhering to risk & global compliance standards to improve operation controls and better service delivery. Skills Profile Client relationship Building, Key account management, RFPs and Revenue growth Large scale Process migrations/transitions/Lift & shift transformations P&L Management and cost controls, Team Management, Capacity building and People development Service delivery, SLAs, KPI and Service quality improvement F&A –P2P, R2R, O2C, Cash applications, Inter-Company reconciliation and Bank Reconciliations Business continuity planning and Audits Treasury solutions, Funds Transfer Investigations, Nostro Reconciliations, Fund transfer and Global Account Services
Experience
COO and Designated Partner
Jun 2020 — Present · Chennai, IN
Skills
- Business Process
- Vendor Management
- Management
- Crm
- Risk Management
- Mis
- Leadership
- Team Management
- Finance
- Business Development
- Investment Banking
- Credit Risk
- Customer Service
- Auditing
- Forecasting
- Financial Analysis
- Capital Markets
- Employee Engagement
- Cash Flow
- Process Improvement
- Budgets
- Customer Relationship Management (Crm)
- Business Analysis
- Accounting
- Banking
- Bpo
- Business Process Improvement
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