Sivakumar Ramakrishnan

Associate Director @ CMA CGM - F&A - O2C - Tower Head

Role: Associate Director Cma Cgm - F & a - O2c - Delivery Head at CMA CGM Global Business Services (India)
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sivakumar Ramakrishnan

Experienced Deputy General Manager with a demonstrated history of working in the maritime…

Experience

Associate Director Cma Cgm - F & a - O2c - Delivery Head
CMA CGM Global Business Services (India)
Nov 2014 — Present · IN

Education

Corley Hr.Sec School
Bachelor of Science (BSc), Computer Science
1986 — 1999
Thirthangal Nadar College
Bachelor of Science (BSc), Computer Science
1999 — 2002

Skills

Bpo
Vendor Management
Mis
Service Delivery
Business Analysis
Offshoring
Transition Management
Outsourcing
Process Improvement
Team Management

Contact information

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Work email
•••••@cmacgm-group.com
Personal email
•••••@•••••.com
Direct dial
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Current company

CMA CGM Global Business Services (India)

Maritime Transportation · 2.1K employees · India

Global Business Services (GBS) is the organization managing key business processes of the CMA CGM Group effected across a global network of shared service centres. More than 60 different business processes are effected by around 7000 persons in SSC's across 6 countries, in support of all main departments and most of the Agencies of the Group. Global Business Services contributes to the Group performance and strategy through improvements in operational performance, costs and efficiency: Executing transactional activities with better load management and extended working hours coverage Optimising costs and quality through the transfer of activities to Shared Service Centres and continuous improvement programmes to improve process performance within each centre Supporting process standardization and simplification, and facilitating the implementation and deployment of new tools Driving transition program in collaboration with internal stakeholders (CAN, Corporate Finance, Operations and Logistics stakeholders, APL stakeholders…) to extend the functional and geographic scope of processes handled within GBS, to thereby maximise benefits for the Group Implementing a strong business continuity framework, thereby contributing to the resilience of Group operations

cmacgm-group.com

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About Sivakumar Ramakrishnan

Experience

Associate Director Cma Cgm - F & a - O2c - Delivery Head

Education

Corley Hr.Sec School

Thirthangal Nadar College

Skills

Find verified contacts for anyone on LinkedIn