Sivakumar Devur Kanniyappan
Problem solver and collaborative achiever with 9+ yrs of Exp in Digitalization, SAP - MM Module, FIORI Apps, Parts planning and forecasting, Purchasing, Inventory, BOM Engineering
- Role
- Senior Manager Project Management at Daimler Truck Asia
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
Experience
Senior Manager Project Management
Oct 2022 — Present · Chennai, IN
Market/Customer Requirement Management: Gathered, managed, and prioritized market and customer requirements to ensure alignment with business goals and product development processes. •Vendor Communication & Support: Analyzed input documents and provided conceptual explanations to vendors, ensuring clear understanding and alignment of product specifications. •Resource Planning: Led resource planning activities related to product development, ensuring timely availability of necessary resources for efficient project execution. •Timelines & Task Management: Managed project timelines, ensuring commitment and timely completion of tasks and subtasks related to application maintenance. •Cost Estimation & Budgeting: Estimated costs and developed budgets to ensure financial feasibility and adherence to project constraints. •User Acceptance Testing (UAT): Performed application user acceptance testing with internal stakeholders, ensuring that the product met the defined requirements and functioned as expected. •Training Program Development: Designed and developed training programs for dealership teams, ensuring they were equipped with the necessary knowledge and skills to represent the brand and deliver excellent customer service. •Training Delivery: Conducted training sessions on product features, sales techniques, aftersales processes, and operational procedures to ensure uniformity and adherence to company standards. •Continuous Support & Development: Provided ongoing support to dealership team, offering refresher courses, troubleshooting, and addressing any concerns related to product knowledge or processes. •Performance Monitoring & Feedback: Monitored the effectiveness of training programs by evaluating dealership team performance and gathering feedback for continuous improvement.•Collaboration with Dealership Management: Worked closely with dealership management teams to assess training needs and tailor training sessions based on specific dealership requirements.
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