Ratnala Veera Sivaji
Technical Support Engineer @Salesforce
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WORK HISTORY
Technical Support Engineer @Salesforce
Hyderabad, IN
EDUCATION
R.V.R. & J.C. College of Engineering
Bachelor of Technology, Electronics and Communication Engineering
ABOUT RATNALA VEERA SIVAJI
Certified salesforce platform developer with an experience of 2+ years. • Good experience with Configuration, Customization and Production Support in Salesforce.com Platform. • Experience in writing APEX Classes and Triggers,Visualforce pages, Lightning Web Components, SOQL and SOSL queries, Asynchronous APEX and Test classes. • Making data migration using Data loader, salesforce inspector and Workbench. • Making Business Automations with the help of Approval process,Process Builder and Flows. • Good Understanding of REST APIs and REST callouts to integrate with third party applications. • Good exposure on deployment tools like Change sets and ANT Migration Tool. • Excellent problem solving skills, high analytical skills, good communication and interpersonal skills. • Proven ability to work under pressure within tight time frames and with minimal supervision. • Good analytical, verbal, written communication and interpersonal skills • Capable of rapidly learning new technologies and processes, and successfully applying them to work. • Experience with Agile and waterfall Development life cycle.
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