Sivaganesh S
Assistant Manager Operations @Agraga
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WORK HISTORY
Assistant Manager Operations @Agraga
Chennai, IN
Manage full cycle operations from port clearance to final delivery across multiple sites, ensuring timely container movements.Coordinate with forwarders, carriers, warehouses, and customers to streamline delivery schedules and prevent demurrage/detention charges.Oversee daily truck dispatches, aligning delivery appointments with warehouse capacity and client requirements.Ensure proper documentation flow, including MBL/HBL, Delivery Orders, Gate In/Out Receipts, and POD, BOLs.Act as a single point of contact for clients, addressing queries, providing shipment updates, and resolving operational challenges.Negotiate LFD extensions and manage free days to safeguard against additional costs.Supervise escalation handling by verifying appointment delays, clearance bottlenecks, and POD discrepancies.
EDUCATION
Nallamuthu Gounder Mahalingam College
Bachelor of Business Administration - BBA, Business Administration and Management, General
Viswadeepthi Matriculation Higher Secondary School
Matriculation SSC
Bharathiar University
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
Palani Gounder Higher Secondary School
Higher Secondary, Computer Science
ABOUT SIVAGANESH S
Key Responsibilities and Achievements:Spearheaded end-to-end logistics operations, including project nomination, commercial document management, and clearance processes, ensuring seamless coordination with global teams.Maintained meticulous oversight of project details, including container information, warehouse addresses, and trucking details, to optimize delivery schedules.Managed clearance documentation, securing approvals and ensuring compliance with customs regulations within strict deadlines (prior to shipment arrival).Coordinated Entry Summary approval processes and facilitated MBL releases in collaboration with accounting and origin operations teams.Monitored ETA and discharge dates, ensuring timely follow-up and efficient scheduling of pickups and deliveries.Issued and shared Delivery Orders (DO) with destination agents, ensuring alignment with vessel arrivals and container discharge timelines.Arranged pickup appointments within LFD timeframes and ensured empty container returns within LRD periods.Oversaw warehouse storage billing and verified insurance certificates for shipment coverage.Collaborated with customers to collect final-mile delivery instructions and scheduled delivery start dates with shippers and agents.Conducted BOL validation 24 hours before truck placement, ensuring accuracy and operational readiness.Reconciled Proof of Delivery (POD) documents against packing lists post-delivery, enhancing data integrity and process accountability.Submitted weekly POD reports and reconciliation sheets to streamline billing processes and financial reporting.Updated AG portal with PODs and vehicle details daily, ensuring real-time visibility for stakeholders.Validated US agent invoices post-delivery, ensuring accurate cost booking and timely billing compliance.Key Outcomes:Achieved consistent on-time delivery and adherence to operational deadlines, enhancing client satisfaction.Streamlined reporting processes, reducing manual effort by 20% through accurate and timely updates.Strengthened inter-departmental collaboration, reducing coordination delays and improving workflow efficiency.
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