Sivasubramanian Suriya Narayanan

About Sivasubramanian Suriya Narayanan

I’m a Revenue Operations and Business Operations professional with 5+ years of experience partnering with Sales, Finance, Marketing, and Customer Success teams to drive predictable growth, operational clarity, and data-driven decision making.My work sits at the intersection of strategy and execution. I’ve led GTM planning cycles, forecasting and revenue reviews, QBRs/MBRs, and cross-functional alignment initiatives—translating leadership objectives into scalable frameworks, clear metrics, and repeatable operating rhythms. I enjoy solving ambiguous problems, structuring them with data, and building processes that enable teams to move faster with confidence.Across my roles, I’ve supported high-growth environments by improving forecast accuracy, standardizing reporting and governance, streamlining CRM and RevOps processes, and partnering closely with RevTech and Insights teams to enhance data quality and visibility. I’ve also mentored associates and contributed to building a culture of analytical rigor, ownership, and accountability.I’m particularly excited by AI-native and SaaS businesses where real-time insights, operational excellence, and cross-functional collaboration directly impact revenue outcomes. I’m currently looking to grow into a Manager role where I can lead teams, own revenue planning and strategy frameworks, and act as a trusted partner to GTM and leadership teams in scaling the business.

Experience

1. Gtm Operations Analyst

   Pleo

   Jun 2024 — Present · IN

   Owned end-to-end Business Operations and Sales Operations support for Commercial Sales across multiple global markets.Eliminated a 250+ ticket backlog to zero within 3 months by implementing prioritization frameworks, SLA governance, and root-cause analysis.Managed HubSpot ticketing operations end-to-end, including intake, categorization, escalation, and resolution oversight.Built and maintained MBR / QBR operational reporting covering ticket volumes, SLA adherence, backlog health, trends, and operational risks.Partnered cross-functionally with Sales Ops, RevOps, Finance (FBP), Product, Engineering, and Marketing teams across EMEA, acting as a trusted advisor to regional leadership.

Education

• Anna University Chennai

  Bachelor of Engineering, Mechanical Engineering

  2015 — 2019

• VANA VANI MATRICULATION HIGHER SECONDARY SCHOOL , IIT CAMPUS

  Biology, General