Siva Shankari Chandrasekaran
Engineering Director @American Express
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WORK HISTORY
Engineering Director @American Express
Bangalore Urban, IN
Leading global infrastructure and storage platforms supporting business-critical enterprise systems with 24×7 availability, compliance, and reliability expectations- Own end-to-end platform responsibility for storage and data protection services across regions, including availability, performance, capacity, risk, and audit readiness- Built and operationalized a new global engineering team within months, defining operating models, shift coverage, onboarding, and skill development plans- Drove measurable improvements in platform reliability by introducing proactive maintenance, standard monitoring standards, and structured incident prevention practices- Reduced repeat and high-severity incidents by collaborating with product and platform teams to identify dependency gaps and implement durable solutions- Partnered closely with application, compute, network, and security teams to align infrastructure lifecycle and change execution with business SLAs- Established governance mechanisms for change, problem, and risk management, improving stability in a highly regulated environment- Led vendor strategy, platform readiness reviews, and technical escalations to ensure service continuity and roadmap alignment- Supported frequent internal and external audits by strengthening controls, documentation, and operational evidence across platforms
EDUCATION
Tagore Arts College, Pondicherry University
Bachelor's degree, Chemistry
Pondicherry University
Master of Computer Applications - MCA
ABOUT SIVA SHANKARI CHANDRASEKARAN
I operate at the intersection of leadership and hands-on technical depth—driving reliability, availability, cost optimization, and platform resilience across storage technologies- Led global teams supporting mission-critical platforms, reduced incident frequency and MTTR through proactive reliability practices, and improved operational maturity through structured change, problem, and SRE-inspired approaches- Open to leadership and principal-level roles in infrastructure, platform engineering, or reliability organizations building scalable, resilient systems.
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