Siva Ravi

Director Operational Excellence @Marketing Card Technology

Downers Grove, IL, US

Implemented Card Quality Management (CQM) processes and testing to meet Visa and MasterCard global standards, reducing audit nonconformities by 35% and improving first-pass yield by 18%, resulting in $250K annual cost savings through reduced rework and scrap.Led PFMEA (Process Failure Mode & Effects Analysis) for new products and materials, identifying high-risk failure points and preventing potential losses valued at $500K+ annually.Trained 50+ staff on maintaining and auditing the ISO 9001:2015 Quality Management System, ensuring 100% regulatory and internal compliance during surveillance audits.Executed Root Cause Analysis (5WHY, Ishikawa) and managed CAPA projects that reduced customer complaints by 40% and improved production uptime by 12%.Developed investment planning and profitability models, optimizing resource allocation and achieving 10% improvement in operational margins using Balanced Scorecard methodology to align KPIs with strategic objectives.Successfully led certification projects, including FSC, PCI Compliance, and SOC 2 Type 2, enhancing brand credibility and expanding market access to global financial clients.Directed Visa & MasterCard Innovative Product launches, managing cross-functional teams and compliance audits that enabled $3.5M in new business revenue growth.Strengthened OSHA compliance and workplace safety programs, reducing incidents by 25% and maintaining full regulatory compliance.Technical Skills: Lean Six Sigma | PFMEA | CAPA | 5WHY | Ishikawa | 8D Problem Solving ISO 9001:2015 | PCI | HIPAA | FSC | SOC2 Type 2 | OSHA Compliance Process Optimization | Manufacturing Execution Systems (MES)| Investment Planning | Balanced Scorecard | Process Standardization

PSG College of Technology

Bachelor's degree

Fachhochschule Hof

Master of Business Administration (MBA)