Sajjad A. Khan
User Experience (Ux) Architect @CAAT Pension Plan
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WORK HISTORY
User Experience (Ux) Architect @CAAT Pension Plan
Toronto, ON, CA
Led enterprise UX strategy and design frameworks across digital products• Evaluated and improved usability and accessibility to meet inclusive design standards• Designed wireframes, prototypes, and information architecture to support product delivery• Partnered with cross-functional teams to solve complex UX challenges• Built and scaled an enterprise design system with embedded accessibility standards• Delivered UX and accessibility training across the organization• Accelerated ideation through AI-assisted rapid prototyping
EDUCATION
University of Toronto
Certificate in Project Management
University of South Asia/Royal Institute of Computer Science
Master’s degree, Computer Science
University of the Punjab
Master’s degree, Economics
Sheridan College
Certificate in Digital Marketing
SKILLS
ABOUT SAJJAD A. KHAN
Over 2 decades of experience in UX design, specializing in fostering accessibility and usability in the digital space.• Expertise in UX strategy, mockup design, responsive web design, wireframing, interactive prototyping, usability testing, web accessibility, design systems, information architecture, and design thinking.• Dedicated to promoting accessibility awareness and implementing practices aligned with WCAG standards for inclusive design for over six years.• Holistic experience in planning, executing, and reporting on usability testing, heuristic evaluation, competitor analysis, and user interviews to deeply understand and empathize with users.• Demonstrated effective leadership and management within UX/UI teams over the past four years.• Skilled in cross-channel UX/UI design and development, ensuring seamless navigation across desktop, mobile, and tablet interfaces using responsive web design and agile methodologies.• Considerable expertise in front-end web development, adeptly utilizing HTML, CSS, JavaScript, ASP.NET, Bootstrap, WordPress (CMS), Liferay Content Management System (CMS), and Salesforce (CRM).• Eight years of experience in teaching UX/UI design, web design, and interaction design, with a commitment to imparting knowledge and nurturing the growth of emerging design professionals.
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