Sirisha Bollam
Salesforce Developer | Master\'s from Boston University | Technology Enthusiast
- Role
- Senior Software Engineer at Express Scripts Pharmacy Benefit Services
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Sirisha Bollam
I’m a passionate and results-driven Salesforce Developer and Administrator with over 8…
Experience
Senior Software Engineer
Express Scripts Pharmacy Benefit Services
Mar 2022 — Present · Raleigh-Durham-Chapel Hill, NC, US
Heavily involved in development of scalable Salesforce solutions across Sales, Service, and Marketing Clouds, enhancing workflows for thousands of users.• Built robust Lightning Components and Apps using Lightning Web Components (LWC), Aura framework, improving UI responsiveness and aligning with Lightning Experience best practices.• Architected complex Apex business logic to support unique operational requirements across sales and case workflows.• Designed and enforced a secure, role-based access model by configuring Profiles, Roles, Record-Level, and Field-Level Security.• Supported full development lifecycle in Agile environment, collaborating closely with Product Owners, BAs, and QA teams for sprint planning and execution.• Migrated and transformed enterprise data using Apex Data Loader and custom scripts to support high-volume integration use cases.• Enhanced user engagement by customizing Visualforce pages to match Lightning UI for both desktop and mobile experiences.• Streamlined customer support workflows by deploying Salesforce Call Center applications and customizing Case Management features.
Education
Boston University
Master of Science - MS
Jawaharlal Nehru Technological University
Bachelor of Technology - BTech
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