Sirisha Devarakonda
Problem Manager @Tata Consultancy Services
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WORK HISTORY
Problem Manager @Tata Consultancy Services
Bengaluru, IN
As a Problem Manager, I focus on identifying root causes, preventing recurring incidents, and improving overall service stability. I work with cross‑functional teams and vendors to resolve high‑priority issues quickly, communicate clearly with stakeholders, and drive long‑term fixes that reduce business impact.
EDUCATION
RMK ENGINEERING COLLEGE, CHENNAI
Bachelor of Engineering - BE, Electronics and Communications Engineering
ABOUT SIRISHA DEVARAKONDA
IT professional with experience in problem management, development, and support. I specialize in root‑cause analysis, incident reduction, and improving service stability in fast‑paced environments. With a strong foundation in ITIL, Agile, Jira, SNOW, SQL, and Python, I enjoy solving complex issues and collaborating across teams to deliver reliable solutions. Always learning and looking for opportunities to drive efficiency and contribute to impactful IT operations.
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