Sirin Thomas
Center of Excellence - Account Management | Billing | Collections | Order to Cash | Process Improvement Specialist | Certified Project Manager | Lean Six Sigma | Business Analyst
- Role
- Customer Service Manager at Iron Mountain
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sirin Thomas
Highly analytical, process-driven, and strategically minded professional. Possess a unique blend of hands-on operational experience, expert-level process improvement skills, and a forward-looking perspective on leveraging AI. Understands how businesses run but is also equipped to transform them for greater efficiency, profitability, and customer satisfaction.
Experience
Customer Service Manager
Jun 2025 — Present · Bengaluru, IN
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PG, Banking and Financial Support Services
2014 — 2016
Christ University
B.com, Finance
2008 — 2011
Skills
- Webcollect Tool
- Customer Service
- Business Communications
- Email Etiquette
- Microsoft Excel
- Powerpoint
- Teamwork
- Oracle Applications
- Microsoft Power Point
- Presentations
- Ms Excel Intermediate
- Microsoft Word
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