Siri Ganti
Senior Product Leader | Strategy | Identity & Fraud Solutions | B2C/B2B | Cross-Functional Leadership
- Role
- Director - Cyber Security Identity & Fraud Solutions at Florida Blue
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Siri Ganti
With over 15 years of experience in product management and cyber security, I am a senior product leader at BCBS Florida Blue where I lead the strategy and delivery of identity and fraud solutions. My mission is to create secure and seamless user experiences that enhance customer trust and satisfaction.I have a proven track record of building and directing high-performing product teams, applying agile methodologies, and collaborating with cross-functional stakeholders to design and develop innovative solutions that drive revenue and reduce cost. Some of my key achievements include launching a new identity verification platform, increasing user retention rate by 25%, and winning the Service Excellence Award for outstanding product management. I am also a certified agile scrum master and PRINCE2 agile practitioner, with expertise in business analysis and process improvement.Highlights of my experience include: • Delivering enhancements that improved mobile app NPS by 25% within a year • Leading an end-to-end portal redesign that reduced claims-related support tickets by 30% • Driving agile teams through roadmapping, backlog management, and sprint execution with clarity and alignment • Navigating complex healthcare regulations (HIPAA, CMS, ACA) to ensure compliant digital solutions
Experience
Director - Cyber Security Identity & Fraud Solutions
Aug 2020 — Present
Skills
- Requirements Analysis
- Vendor Management
- Team Leadership
- Information Technology
- Quality Assurance
- Management
- Business Intelligence
- Business Process
- Business Analysis
- Consulting
- Project Management
- Crm
- Integration
- Sdlc
- Visio
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