Sivasundar Pattabiraman
Engineering Leader, Duke MBA , Fuqua School of Business
- Role
- Engineering Leader at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Sivasundar Pattabiraman
Engineering Leader | Executive MBA, Duke University’s Fuqua School of Business 20 years of experience leading large-scale digital transformations, including Cisco’s eCommerce platform, My Cisco Entitlements, Cisco License Central, and Customer Experience Cloud (CX Cloud), utilizing MongoDB, Elasticsearch, Kafka, Splunk, and Kubernetes. Passionate about enhancing customer experience through AI integration (including Generative AI) and performance optimization. Expertise in site reliability engineering and DevOps, ensuring zero-downtime deployments and seamless operations for global platforms, benefiting over customers.Specialties: Cloud-native architectures, distributed systems, AI integration, site reliability engineering, DevOps, zero-downtime deployments.
Experience
Engineering Leader
Oct 2023 — Present · US
Leading a team of 45 on a transformational Licensing & Customer experience platform.Working cross-functionally to merge Cisco’s Entitlements platform that supports 35K end-customers quarterly.Optimizing for reduced data refresh latency, zero-downtime deployments, and improved customer adoption.Delivered Keynote address as a part of panel on Enterprise search and Gen-AI in ElasticON 2024 in Chicago.
Education
Duke University - The Fuqua School of Business
Master of Business Administration - MBA, Strategy, Leadership , Marketing & Finance
Vellore Institute of Technology
Bachelor of Technology - BTech, Information Technology
2001 — 2005
SBOA School & Junior College
Primary and Middle School
1987 — 1999
DAV Matriculation Higher Secondary School
High School
1999 — 2001
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