Sion Lanini

WORK HISTORY

EDUCATION

SKILLS

ABOUT SION LANINI

Hi, I\'m Sion! What shall we build together to make the world a better place?As a passionate climate product manager, I\'m dedicated to using my strategic thinking, leadership and product management skills to support innovative solutions that are creating a healthy, prosperous and resilient climate future for us all.I am a natural strategizer, orchestrator, integrator, translator, systematizer and harmonizer, with a strong commitment to reciprocal relationships, continuous learning and \"walking the talk\" to support equity and inclusion in the workplace.Key Achievements: Product Management: 10 years experience driving the full lifecycle of innovative climate action products from MVP to launch to ongoing product innovations and client implementations. Leadership: Played essential bridging role helping nonprofit founder refine and execute strategic plans, stepping into Executive Director role during a critical transition and demonstrating strong collaborative leadership. Customer Advocacy: 10 years experience managing government customer accounts and championing their needs in product development and delivery, maintaining a 90% renewal rate by consistently delivering customer value. Customer Research: Extensive experience owning user feedback and analytics systems, leveraging quantitative and qualitative insights to implement new features and strengthen positioning in the sustainability education sector. Revenue Diversification: Achieved a 25% increase in new sales by leading expansion into new customer segments, increasing DreamRider\'s financial resilience and growing its impact across BC. Operations: Streamlined operations at DreamRider by implementing Salesforce and Intercom, reducing communication overhead by 75% and customer support needs by 90%, enhancing organizational efficiency. HR: Led development of DreamRider’s foundational HR systems in collaboration with the team, creating an employee handbook, people-friendly policies and equitable hiring processes to support an inclusive workplace.I’m looking to collaborate with leaders and organizations using technology to create a more sustainable and equitable society. If you need help getting something off the ground, send me a message!