Siobhán James
Director of Client Operations @Fullscript
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WORK HISTORY
Director of Client Operations @Fullscript
EDUCATION
Fanshawe College
Associate's degree
SKILLS
ABOUT SIOBHÁN JAMES
Great customer experiences don’t happen by accident; they’re built through thoughtful strategy, strong teams, and a deep understanding of what customers actually need. That’s where I focus my energy. As Director of Client Operations at Fullscript, I work at the intersection of people, processes, and technology to drive meaningful improvements in support and customer experience. I’m passionate about scaling operations in a way that feels seamless, staying ahead of emerging trends in CS/CX, and ensuring customer insights aren’t just gathered but acted on. I love collaborating with fellow CS/CX leaders to share ideas, tackle tough problems, and push the industry forward. If you’re in the space and want to chat about customer experience strategy, operational efficiency, or just the best album to work to—let’s connect!
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