Siobhan MacDonald-Draj
Manager, Planning and Engineering @TELUS
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2012 — Present
Manager, Planning and Engineering @TELUS
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EDUCATION
1993 — 1995
Western University
Master, Library and Information Science
1988 — 1993
Brock University
Honours Bachelor of Arts, Classics, Concentration in Ancient Art & Archaeology
SKILLS
Managed ServicesIntegrationProject PlanningCustomer ServiceProcess Re-EngineeringProduct ManagementStrategyVideo ConferencingNew Business DevelopmentBusiness Process Re-EngineeringCoachingStrategic PlanningChange ManagementCompetitive AnalysisCustomer ExperienceContract NegotiationCommunicationVoipData CenterProject ManagementOrganizational RestructuringManagementTeam BuildingVendor ManagementTechnical SupportDeveloping, Coaching, MentoringBusiness StrategyTroubleshootingCall CentersBusiness DevelopmentTelecommunicationsSalesLeadershipRestructuringCustomer RelationsTeam LeadershipUnified CommunicationsWirelessP&L ManagementCross-Functional Team Leadership
ABOUT SIOBHAN MACDONALD-DRAJ
Over 13 years of management experience including a comprehensive operational background in Engineering and Design, Supply Chain Management, Logistics, Project Management and Implementation, Customer Care and Technical Support. Strong strategic planning and people management skills
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