Sinto Antony
Business Analyst Functional Consultant @Avanade
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WORK HISTORY
Business Analyst Functional Consultant @Avanade
London, GB
Work on the most demanding Covid 19 Vaccination solution programme built on Dynamics 365 CE for large global companies - Work with challenging stakeholders (GOVT bodies, Medical teams, Third party vendors, etc.) to discover and understand the various Vaccinations rules & regulations for different countries- Work with various clients teams, Offshore, Onshore and remote development teams, Architects, third party teams and App support teams to refine and develop EPICs, Features and User stories- Organise and facilitate various requirements, solution and issue resolution meeting/ workshops to produce “ready to develop” stories and functional designs for solutions based on Dynamics 365, PowerApps, PowerAutomate and Power BI- Work with Product Owner, PM and Directors to review/ improve processes, prioritise the backlogs and plan the sprints- Understand the vaccination data from various sources, provide quality analysis, present / perform the reconciliation and prepare the data for bulk imports to Dynamics 365 solutions- Work with development team to implement backlogs and support them with requirements clarification, changes, sample data and early testing of the user stories with key stakeholders- After Go live, work with Application Support and Vaccination teams to assess the issues and feedback of the solution deployed and inform/ decide about any potential solutions that will resolve/ improve the situation
EDUCATION
Carmel High School
Year 10
Visvesvaraya Technological University
Bachelor Of Engineering, Computer Science
Christ College
Pre University, Mathematics and Science
SKILLS
ABOUT SINTO ANTONY
Experienced Agile Technical Business Analyst/ Dynamics 365 CE CRM Business Analyst with 15+ years of experience in end-to-end delivery of Business & IT changes (CRM, BPM, Digital, E-commerce, Finance, HR) with exposure to various industry sectors is in search of challenging opportunities.Roles worked: Dynamics 365 Business Analyst, CRM Functional Consultant, Agile Business Analyst, Technical Business Analyst, Product Owner, Hybrid Project Manager, Business Solution Specialist, Trainer, CRM Administrator, Research AnalystIndustries worked: Investment Banking, Finance, Healthcare, Care Homes, Domicilliary Agency, CQC, Retail, Human Resources, Social Care, Local Councils, Housing Associations, Charity, Higher Education, Private Banking, Retail BankingSolutions expertise: Digital Transformation, Client on-boarding, CRM Sales, CRM Marketing & Campaigns, CRM Customer Service, CRM Case management, Finance, Operations, Human Resources, Healthcare management, Customer Insights reports & Dashboards, Business Intelligence BI, CRM decommission, Cloud Migration/ Integrations, Mobile/ Tablet solution, E-commerce, Business Process Management (BPM), Content Management, Assets & Liabilities management, Digital Marketing, Legacy CRM decommission, Anti Money Laundering (AML), Data analysis & CRM migration, CRM integrations, Knowledge & Information Management, GDPR Compliance, Full cycle CRM implemented:MS Dynamics 365 CE (2016, 2011, CRM 4.0), Salesforce.com, Siebel 8.0, Bespoke CRMFull cycle BPM implemented: PowerApps, Appian BPM, AgilePoint BPM, TK Dialogs BPMApplication deployment methods:Desktop, Web, Mobile, Tablet, Field appsAgile & other development models SCRUM, DevOps, Agile Waterfall Hybrid, Waterfall, Lean KanbanDashboards & reportsMS Excel, Power BI, QlikView, SQL Server Reporting Services, SAP Business ObjectsData analysisSQL, MS Excel, large multi-source data analysis, XML, patterns & modelling, data testing & quality assurance, cleansing, migrationsCodesVisual Studio.Net, XML, HTML, SQL, JavaScriptOther toolsJira, Visio, Confluence, Balsamiq, Team Foundation Server, Clarity, SharePoint, Mind maps, InVision
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