Sinitha Bhasi
Business Support & Workplace Services Professional | Executive Support, CRM & Space Management | Driving Operational Excellence
- Role
- Workplace Service Delivery Specialist at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sinitha Bhasi
Business Support Professional with 16+ years of global experience across executive assistance, workplace services, and operations. Skilled in CRM, space and vendor management, and stakeholder engagement, consistently improving service delivery and SLAs.Passionate about AI-powered automation (M365 Copilot, Amethyst AI) to drive efficiency, innovation, and impact.
Experience
Workplace Service Delivery Specialist
Mar 2025 — Present · Bengaluru, IN
Part of the Workplace Global Enablement Services (GES) team supporting Space Management & Customer Relationship Management (CRM) support for the Middle East, Central & Eastern Europe, Iberia and Nordics & Netherlands region- Leading a team of 10 delivering CRM and space management for EMEA region, improving SLA adherence from 95% to 98% through coaching and workload prioritization- Automated workflows using M365 Copilot and Amethyst AI, saving 4 hours per week and improving operational readiness- Championed AI adoption within GES, driving innovation and continuous improvement- Optimized space utilization and workplace efficiency through cross-functional collaboration- Partnered with stakeholders to resolve CRM and space management issues and enhance service delivery.
Education
Mahatma Gandhi University
Bachelor of Commerce, Commerce & Computer Application
2008 — 2011
University of Atlanta
MBA, Business Administration and Management, General
2011 — 2012
Skills
- Team Building
- Management
- Marketing
- Administration
- Administrative Assistants
- Multi-Cultural Team Building
- System Administration
- Corporate Communications
- Oracle Crm
- Problem Solving
- Team Leadership
- Events Coordination
- Drive Results
- Time Management
- Contract Management
- Crm
- Organizational Effectiveness
- Sales Coordination
- Office Management
- Account Coordination
- Database Administration
- Marketing Communications
- Analysis
- Multi Tasking
- Office Administration
- Training
- Customer Satisfaction
- Teamwork
- Result Oriented
- Team Management
- Environmental Services
- Data Analysis
- Employee Relations
- Sales
- Csrs
- Sales Operations
- Maintaining Strong Client Relationships
- Customer Service
- Reporting & Analysis
- Project Management
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