Rajiv Sinha

Head Business Excellence & Digital Learning | OD | Knowledge Management | HR Digitalisation | Assessor - HR Excellence, Business Excellence, Development Centre | ACC (ICF) | Operational Excellence | EFQM Assessor |

Role
Head Business Excellence & Digital Learning, Corporate HR, Learning & Development at Larsen & Toubro
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Rajiv Sinha

I am a strategic and innovation-driven Learning & Development leader with over 27+ years of cross-functional experience spanning Digital Learning, Capability Development, Knowledge Management, Business & Process Excellence, Coaching, Transformation, IT and Industrial Engineering Functions. My core strength lies in envisioning and institutionalizing enterprise-wide learning ecosystems that drive business impact, nurture future-ready talent, and embed a culture of continuous learning.At L&T, I led the design and execution of the organization’s digital learning strategy and established ATLVarsity, built role-based Capability Academies (Digital, Quality & Business Excellence, People Leadership, and GenAI), and created a competency-aligned eLearning library. I also architected ATLNext, an award-winning LXP and learning process automation tool recognized by People Matters for Best Application of Technology in L&D.I’m passionate about building learning cultures that go beyond training — integrating tools like Learning Maps, Buddy Programs, Business-HR interfaces, and our proprietary Learning Index to holistically measure effectiveness across retention, recall, and applicability.Beyond L&D, I’ve driven large-scale transformation through:• Business Excellence Models (EFQM and L&T’s bespoke LTBEM)• HR Excellence Assessments and internal benchmarking• Organization-wide improvement forums like the Pi-Awards, engaging employees annually.• Knowledge Management strategy that earned multiple MAKE Awards globallyI bring deep expertise in LMS/LXP implementation, development centre assessments (Hogan, DiSC, DDI), Business Excellence and HR Excellence Assessments, and managing CoEs for performance improvement and IT applications.Recognized among the Top 20 Impactful L&D Leaders (2022) by Transformance, I regularly contribute to thought leadership through speaking engagements and publications on L&D technology, learning effectiveness, and KM.I thrive at the intersection of business and capability and believe that learning is the most powerful lever for transformation.

Experience

  1. Head Business Excellence & Digital Learning, Corporate HR, Learning & Development

    Larsen & Toubro

    Apr 2016 — Present · Mumbai, IN

    Key Result Areas: • Act as Knowledge Partner, support implementation efforts, fulcrum to manage the assessment, capability building and award administration for L&T Business Excellence Model (LTBEM)• Steering e-Learning initiative entailing LMS / LXP technology selection, upgradations, administration, content sourcing & development, change management, measurement of effectiveness and MIS management• Establishing various domain specific Academies (GenAI Academy, People Leadership Academy, Quality Academy, Digital Academy)• Heading the overall design, development, and delivery of learning and development programs • Establishing L&D framework for the organization in accordance with key stakeholders of business considering high priority business, organization as well as individual needs. Liaising with Key Decision-makers & Sr. Department Leaders to understand strategic business objectives & developing learning programs in line with defined objectives.• Evaluating the effectiveness of specific learning & development initiatives to ensure that they meet with company requirements and ensuring that key learnings are delivered to the highest quality standards• Spearheading CoE for improvement initiatives with the responsibilities of design & delivery of training & consultancy on Six Sigma, Value Engineering, EFQM Business Excellence Model, HR Excellence Model, Knowledge Management & Gamification strategy• Steering the successful rollout of enhancement / continuous improvement programs with accountability of defining scope, setting timelines, analyzing requirements, prioritizing tasks and identifying dependencies as per budgets • Heading the Program management of L&T’s internal HR Excellence Model (HREM) – Upgradation, institutionalization, Training, Assessment of Business Units, and development of process improvement action plans.

Education

  • National Institute of Technology , Patna

    Bachelor's degree

    1989 — 1994

  • Indian Institute of Management Mumbai

    Doctor of Philosophy (Ph.D.)

    2009 — 2015

  • The ICFAI University, Tripura

    PGDHRM

    2007 — 2009

  • Indian Institute of Technology, Kharagpur

    M Tech

    1995 — 1997

Skills

  • Project Management
  • Project Planning
  • Training
  • Business Process
  • Quality Management
  • Disc Certified
  • Business Process Improvement
  • Business Excellence Model
  • Six Sigma
  • Document Management
  • HR Excellence Model
  • Business Strategy
  • Knowledge Management
  • Program Management
  • Strategy
  • Change Management
  • Team Management
  • Process Engineering
  • Business Analysis
  • Process Improvement
  • Management
  • Efqm Excellence Model

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Rajiv Sinha — Head Business Excellence & Digital Learning, Corporate HR, Learning & Development at Larsen & Toubro in Mumbai, MH, IN | Unifers