Ambuj Sinha
Transformation Leader - Credit Cards & Payments Transformation Leader | Product & Platform Head | Driving Large-Scale Digital Modernization & Business Outcomes
- Role
- Director & Head - India Issuing Platform at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ambuj Sinha
I am a cards and payments leader with 20+ years of experience spanning product, technology, and business transformation across multiple organizations and geographies.Currently, I serve as India Capability Product Head, owning end-to-end responsibility for credit card platforms, core processing, digital channels (web & app), rewards ecosystems, and customer acquisition across consumer, corporate, and legal-entity segments.I have led large-scale modernization programs, including core system transformations, channel revamps, and operating model shifts — balancing customer experience, regulatory compliance, risk, and commercial outcomes. My work consistently sits at the intersection of business strategy and execution, translating vision into scalable, resilient platforms.While I bring deep techno-functional expertise in cards and payments (issuing, lifecycle management, rewards, servicing, and settlements), my leadership focus is on value creation: improving time-to-market, operational efficiency, customer journeys, and organizational capability.I am known for building and mentoring high-performing teams, partnering effectively with global stakeholders, vendors, and regulators, and driving alignment between business leadership and technology organizations.As I look ahead, my aspiration is to take on a CXO-level role where I can shape enterprise strategy, lead large organizations, and drive sustained growth through platform-led transformation and customer-centric innovation.
Experience
Director & Head - India Issuing Platform
Aug 2024 — Present · Gurugram, IN
Education
Great Lakes Institute of Management
Executive MBA, Business Administration and Management, General
2014 — 2016
Ramaiah Institute Of Technology
Bachelor of Engineering (BEng), Mechanical Engineering
1999 — 2003
DAV Public School
AISSCE, STD. XII
1986 — 1998
Skills
- IT Strategy
- Application Development
- Project Management
- Sdlc
- Cobol
- Visionplus
- Xpediter
- Business Analysis
- Project Planning
- User Acceptance Testing
- Cics
- Project Implementation
- Payments
- Cards
- Visio
- Requirements Analysis
- Credit Cards
- Customer Relationship Management (Crm)
- Software Development
- Ibm Mainframe
- Vendor Management
- Management
- Jcl
- Software Development Life Cycle (Sdlc)
- Business Process
- Business Process Re-Engineering
- Software Project Management
- Crm
- Systems Analysis
- Requirements Gathering
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