Vartika Singh

About Vartika Singh

Results-driven Change Management and Agile Project Specialist with over 12 years of experience driving digital transformation, user adoption, and enterprise-wide enablement programs across global organizations.I’ve led impactful change initiatives across Salesforce rollouts, Agile transformation projects, and communication-driven adoption frameworks—delivering measurable business outcomes across APAC, EMEA, and AMER regions.My expertise blends strategic change planning, readiness assessment, stakeholder engagement, training design, and data-driven adoption analytics. I thrive in fast-paced, matrixed environments—particularly in C2H, project-based, and hybrid setups—where agility and measurable results define success.Core Competencies:Change Enablement & Organizational ReadinessSalesforce Adoption, Training, and KPI AnalyticsAgile Delivery (Scrum, Kanban, SAFe)Stakeholder Communication & Leadership EngagementEnd-to-End Project Governance & ReportingTools: Salesforce, JIRA, Confluence, Power BI, Tableau, AlteryxPreferred Opportunities: C2H / Project-based Roles | Global Change Programs | Salesforce Rollout | Agile Delivery & Enablement | Remote or PAN-India

Experience

1. Change Project Manager

   Genpact

   Nov 2025 — Present · Gurugram, IN

   Led people-side change management for enterprise finance and operations system transformation in a Global Business Services environment. Conducted stakeholder discovery, change impact assessments, and readiness analysis to identify adoption risks. Developed and executed communication plans, stakeholder engagement strategies, and training enablement programs. Supported Agile delivery teams by aligning change activities with system release timelines. Monitored adoption KPIs, readiness metrics, and user feedback to ensure smooth go-live transition.

Education

• Guru Nanak Khalsa Girls Inter College

  Senior, Arts

  2002 — 2004

• Harish Chandra

  B.A, journalism & mass communication and English (Lit

  2004 — 2007

• UPICA

  PGDCA (Post Graduation Diploma, computer applications

• Amity University

  MJMC (Master, Journalism & mass Communication

  2007 — 2009

• UPICA 2005

  ADCA (Advance Diploma, computer applications

• Guru Nanak Khalsa Girls Inter College

  Higher, Secondary

• Guru Nanak Khalsa, Varanasi

  Intermediate, English, Hindi, Music

  1990 — 2004

Skills

• Link Building
• Production Planning
• Guest Blogging
• Social Media Engaement
• Strategy
• Online Reputation Management
• Digital Marketing
• Consumer Engagement
• SEO
• New Media
• Social Media Listening
• Press Releases
• Television
• Events & Productions Management
• Event Planning
• Events
• Conferences
• Marketing Strategy
• Event Management
• Digital Strategy
• Social Bookmarking
• Exhibition Specialist
• Data Analysis
• Project Planning
• Project Management
• Social Media Measurement
• Social Media Marketing
• Leadership
• Hotels
• Management