Paramjit Singh.

Certified Independent Director || Digital Transformation || Corporate Governance || Strategic Leadership || Operational Excellence || Crisis Management || Stakeholder Engagement || Telecom || Energy || P&L

Role
Director - Tss (Technical Support Services) at Nokia
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Paramjit Singh.

I am a transformation leader with 3 decades of experience across telecom, energy, and…

Experience

  1. Director - Tss (Technical Support Services)

    Nokia

    May 2023 — Present · Navi Mumbai, IN

    Oversight of customer service, Issue resoluion and technical support, ensuring compliance with SLA and enhancing service quality.• Ownership of AMC contract and P&L of Care department• Advisory on technology deployment and customer relationship management strategies.

Education

  • Directors' Institute - World Council Of Directors

    Independent Director

  • Indian Institute of Corporate Affairs

    Certified Independent Board Director

  • Management Development Institute, Gurgaon

    MBA, Specializing in Business Strategy & Marketing

    2007 — 2009

  • Indian School of Business

    Airtel Future Business Leaders Program, Business Strategy

    2012 — 2012

  • Dr B R Ambedkar National Institute of Technology, Jalandhar

    B.Tech., Instrumentation and Control Engineering

    1992 — 1996

Skills

  • Broadband
  • Cross-Functional Team Leadership
  • Vendor Management
  • Networking
  • Vas
  • Process Improvement
  • 3g
  • Sip
  • Business Strategy
  • Program Management
  • Pre-Sales
  • Managed Services
  • Bss
  • Integration
  • Gsm
  • Outsourcing
  • Offshoring
  • Marketing
  • Lte
  • Core Network
  • Project Planning
  • 2g
  • Negotiation
  • Management
  • Mpls
  • Provisioning
  • Telecommunications
  • Product Development
  • Service Delivery

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Paramjit Singh. — Director - Tss (Technical Support Services) at Nokia in Mumbai, MH, IN | Unifers