Chirag Singh
Sprinklr | NSIT ‘23
- Role
- Product Implementation Consultant at Sprinklr
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Chirag Singh
Engineer with an interest in technology, travelling and reading.
Experience
Product Implementation Consultant
Sep 2023 — Present · Gurugram, IN
Spearheaded conversational AI initiatives for prominent American banking client, orchestrating seamless integration of chatbots and live chat within Sprinklr platform. Played a key role in innovative conversational sales solution over Whatsapp for a major haircare brand in Brazil, orchestrating a groundbreaking chatbot experience. Included AI-based free-text interactions and streamlined product browsing with integrated cart functionality. Currently driving transformative conversational AI solutions for one of the world\'s biggest beauty brands, optimizing website live chat experiences in English and French. Leveraging advanced APIs to personalize customer interactions, streamline product selection, and empower self-service capabilities.
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