Manoj Singhal
Digital Transformation Enabler | Strategy and Cloud Catalyst | Customer Success
- Role
- Sr Customer Success Account Manager at Microsoft
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Manoj Singhal
I am a strategic business and technology leader who drives enterprise transformation and…
Experience
Sr Customer Success Account Manager
Jan 2015 — Present
Providing leadership and orchestration across the Success & Support team, Microsoft technical specialists, customer teams, Microsoft and partner teams, balancing prioritization between implementing new capabilities and ensuring customer operational health. Partner with decision makers at Microsoft\'s customers/partners in their journey of adopting Cloud & Digitization via Microsoft Services & Solutions. Collaborate with client stakeholders in adoption of cutting-edge IT Growth strategy across envisioning, initiation and operations. • Positive attitude and strong work ethics • Leads the way through challenges • Top box satisfaction in customer facing capacities • Ability to get the work done and successfully completed • Proficiency in continuous process improvement and passion for enhancing customer experience • Ability to work in matrix organization • Self-directed and results-oriented
Education
Dayalbagh Educational Institute, Agra
Bachelor of Engineering - B.Tech
1992 — 1996
Skills
- Service Delivery
- Business Analysis
- Global Delivery
- Project Delivery
- Governance
- Project Portfolio Management
- IT Strategy
- IT Service Management
- Pre-Sales
- Requirements Gathering
- Business Intelligence
- Program Management
- Enterprise Architecture
- Software Project Management
- Vendor Management
- Itil
- Management
- Business Process
- Project Management
- Project Governance
- Resource Management
- Soa
- Outsourcing
- Requirements Analysis
- Sdlc
- Solution Architecture
- Pmo
- Pmp
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.