Sarabjit Singh

Qa Engineer @CIBC

Toronto, ON, CA

Performed thorough manual and automated testing on CIBC’s mobile and web applications to ensure stability, functionality, and a smooth user experience for customers and internal users.• Created and maintained automation scripts to reduce repetitive manual testing, speeding up regression cycles and improving overall testing efficiency.• Collaborated closely with developers, designers, and business analysts in Agile teams to understand requirements, identify gaps early, and deliver high-quality digital features.• Validated key user journeys such as login, profile management, form submissions, notifications, and secure messaging to ensure consistency across devices and browsers.• Wrote detailed test cases and scenarios covering functional flows, UI/UX behavior, approvals, role-based permissions, and backend validations.• Testing ServiceNow modules, including ITSM and CSDM, with a focus on ensuring seamless integration and functionality across banking processes.• Validating that the CSDM framework is implemented accurately, supporting high-quality service delivery and data consistency.• Conducted regression, functional, smoke, sanity and user acceptance testing to ensure defect-free releases and alignment with business expectations.• Reported bugs with clear documentation and steps to reproduce, helping developers resolve issues quickly and reducing feedback loops.• Provided reliable QA effort estimates and contributed to sprint planning, ensuring testing timelines were realistic and aligned with project goals.• Participated in the testing of features that supported internal banking operations, ensuring tools met quality standards before rollout to staff.

Indira Gandhi National Open University

Post Graduation, Information Technology

Maharshi Dayanand University

Bachelor of Technology (B.Tech.), Electronics and Communications Engineering

Ghps

High School