Ramandip Singh Sohal
| Support Specialist @ Revolut | Ex Amazonian | Freelance Security Researcher | Security Enthusiast | C|PP | CCEP Certified |
- Role
- Support Specialist at Revolut
- Location
- Asansol, WB, IN
- LinkedIn followers
- 500 followers
About Ramandip Singh Sohal
Cybersecurity is not a sprint; it’s a marathon.” – Scott Charney BSc IT Graduate | Career Transition: Customer Support CybersecurityAfter several years in BPO, building top-notch communication, problem-solving 🧩, and team coordination 🤝 skills, I decided to pursue my passion in cybersecurity. Web Application & Network Penetration Testing Vulnerability Scanning & Enumeration Security Assessment Methodologies Privilege Escalation & Host AuditingI’m actively expanding my skills through Bug Bounty Hunting , practical projects, and continuous self-study via open-source courses. Daily, I work with tools like Nmap, Metasploit, Hydra, and Burp Suite, building a strong foundation in SOC Analysis, GRC, and Red Teaming.Core Competencies: Penetration Testing (Web & Network) Vulnerability Assessment & Security Auditing OSINT & Reconnaissance Bug Bounty (Beginner Level)🧰 Tools: Nmap, Metasploit, Hydra, Burp Suite Platforms: Linux (intermediate), Windows Strong Communication, Client Handling, Team ManagementI’m eager to collaborate 🤝, learn, and grow alongside cybersecurity professionals and organizations. Let’s connect!
Experience
Support Specialist
Feb 2026 — Present · Kolkata, IN
Supported customers with domestic and international money transfers via chat and call channels2. Investigated and resolved transfer delays, failed payments, and pending transactions3. Guided customers on sending, receiving, and tracking payments, including fees and processing timelines4. Performed verification and security checks to ensure safe and compliant transfer processing5. Identified potential fraud or suspicious transfer activity and escalated to relevant teams when required6. Collaborated with internal teams to resolve complex payment issues and reduce repeat contacts7. Maintained accurate case documentation and adhered to strict compliance and SOP requirements8. Delivered clear, empathetic communication while working in a high-volume, fast-paced support environment9. Consistently met quality, productivity, and SLA targets
Education
Indian Cyber Security Solutions (GreenFellow IT Security Solutions Pvt Ltd)
Diploma of Education, Cyber Security
Banwarilal Bhalotia College, Asansol
Bachelor of Science, Computer Science
2021 — 2024
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