Manu Singh

About Manu Singh

Trusted execution partner to senior leaders driving Global Capability Center (GCC) scale-ups and enterprise transformation. I bring a cross-functional, data-driven mindset to solving complex operational challenges—bridging the gap between strategy and delivery.I\'m an enterprise operations and transformation professional with 15+ years of global experience building scalable business capabilities. Most recently, I’ve helped design and deliver multi-country Global Capability Centers (GCCs), working with senior leaders to align sourcing, talent, and execution strategy. My work has supported footprint expansion, improved cost efficiency, and enhanced stakeholder experience.What sets me apart is my ability to connect dots across strategy, operations, and data. I’ve led cross-functional initiatives spanning analytics, procurement, agile transformation, vendor management, and financial governance—helping organizations deliver value at scale.My foundation was built through Cigna’s Financial Leadership Development Program (FLDP), where I held roles in Corporate Audit, Medical Underwriting, Solutions Delivery, and Global Procurement. This breadth enables me to operate with a holistic view of enterprise needs and translate vision into action.I\'ve worked across the U.S, Europe, and Asia, and bring a global mindset to every challenge.Always open to connecting on opportunities at the intersection of GCC strategy, transformation, and scalable global operations.

Experience

1. IT Project Management Senior Advisor - Global Workforce Solutions

   The Cigna Group

   Jun 2022 — Present · Mumbai, IN

   In my current role, I support the strategy and execution of Cigna’s Global Capability Centers (GCCs) across multiple geographies. I work closely with senior leaders in Technology, Operations, HR, and Legal to establish and scale high-impact talent hubs aligned with enterprise goals.My work spans multiple countries, centers, and enterprise functions—supporting large-scale workforce transitions and driving operational scale, cost optimization, and delivery transformation. Focus areas include program governance, vendor transitions, workforce strategy, and risk management.I also design performance scorecards and executive dashboards to enable transparency, accelerate decision-making, and drive alignment across global workstreams.

Education

• University of Mumbai

  Master of Commerce (Part I Completed)

  2005 — 2006

• Mayo College, Ajmer

  CBSE, Accounting and Business/Management

  1993 — 2002

• University of Mumbai

  Bachelor of Commerce (B.Com.), Accounting

  2002 — 2005

• Babson F.W. Olin Graduate School of Business

  Master of Business Administration (MBA)

  2012 — 2013