Amninder Singh
Operations Engineer @Brock Solutions
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WORK HISTORY
Operations Engineer @Brock Solutions
Serve as onsite Operations Engineer at Toronto Pearson International Airport, collaborating directly with airport authorities and airlines to ensure continuous operation of the automated baggage handling system- Act as Level 3 Support, performing advanced troubleshooting for HMI, PLC, and control system issues to minimize downtime and maintain system reliability- Coordinate with multiple airport departments and facilities teams to identify, escalate, and resolve technical issues efficiently- Monitor real-time system performance to ensure baggage system uptime and compliance with service-level requirements- Generate custom Power BI dashboards and reports to support operational insights, performance tracking, and customer requests- Analyze operational data using Power BI to identify root causes, performance bottlenecks, and recurring system trends- Collaborate with engineering and support teams to implement system improvements and preventive maintenance measures- Provide clear communication and documentation for incidents, resolutions, and technical findings to both internal teams and customers.
EDUCATION
Lovely Professional University
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
Lambton College
Post Graduation Diploma, Embedded Systems Engineering and Design
SKILLS
ABOUT AMNINDER SINGH
Operational Engineer with hands-on experience in mission-critical Baggage systems and a growing passion for.NET development.Actively building skills in C#.NET, and automation, with a strong interest in transitioning into a full-time.NET developer role.Curious, driven, and always excited to turn real-world problems into clean, scalable code.
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