Sinan Mk

Front Desk Associate & Night Auditor @ Nexstay Hotels | BBA Aviation | Aspiring Airport Ground Staff | Customer Service Specialist.

Role
Front Desk Associate & Night Auditor at Nexstay Hotels & Resorts
Location
Kozhikode, KL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sinan Mk

Currently pursuing a Bachelor of Business Administration in Aviation at Skyford Aviation, with expected graduation in June 2028. Alongside academic pursuits, I contribute to Nexstay Hotels & Resorts as a Front Desk Associate and Night Auditor, where I excel in front desk operations, guest handling, and financial reporting. My education incorporates specialized knowledge in aviation, travel management, and artificial intelligence, enhancing my professional perspective. At Nexstay Hotels & Resorts, I collaborate with teams to deliver excellent guest service, manage front desk responsibilities, and perform accurate night audits. I am passionate about ensuring smooth operations and guest satisfaction, and I bring a structured, detail-oriented approach to my role. My goal is to continue developing innovative solutions in hospitality management, leveraging my academic and practical experience to contribute to organizational success.

Experience

  1. Front Desk Associate & Night Auditor

    Nexstay Hotels & Resorts

    Jan 2026 — Present

    Front Desk Associate & Night AuditorCurrently workingNexstay Amsa Tower – 3 Star HotelCalicut (Kozhikode), Kerala, IndiaCurrently WorkingExperience / Responsibilities:Managing front desk operations including guest check-in, check-out, room allocation, and billingDelivering excellent guest service and handling inquiries, requests, and complaints professionallyPerforming night audit duties: balancing daily transactions, verifying revenue, and closing the systemPreparing daily operational reports, night audit reports, and revenue summaries for managementHandling cash, card transactions, invoices, and maintaining accurate financial recordsCoordinating with housekeeping, F&B, and maintenance teams to ensure smooth hotel operationsMaintaining guest records and reservations using hotel management systemsEnsuring compliance with hotel policies, security procedures, and service standardsSupporting upselling of rooms and hotel services to maximize revenue

Education

  • IATA Training

    Diploma aviation , Diploma aviation

  • Skyford Aviation

    Bachelor of Business Administration - BBA

  • Indira Gandhi National Open University

    Bachelor of Business Administration - BBA, Bba aviation

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Sinan Mk — Front Desk Associate & Night Auditor at Nexstay Hotels & Resorts in Kozhikode, KL, IN | Unifers