Valerio Simula
Concierge and Front Office Manager Assistant @DoubleTree by Hilton
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WORK HISTORY
Concierge and Front Office Manager Assistant @DoubleTree by Hilton
Milano, IT
Many years of experience at the Front Desk, assisting guests with reservations and any other personal needs they may have during their stay. High knowledge of Milan with the abilty to understand quickly guest needs. Strong knowledge of Micros Fidelio and Micros Opera.
EDUCATION
IPSSAR Carlo Porta, Milano
Receptionist
ABOUT VALERIO SIMULA
In 2008 while I was running the start-up at the Double Tree by Hilton, I realized how it is important to have a great Concierge department in order to provide a great service. If you are looking for a Great Concierge with extensive knowledge about Customer Care, Hospitality and Milan Service Providers, it would be glad on you to contact me. Concierge is essential if you want to give a service that excels, if you want guarantee the best experiences and leave a memory to every guests. I grown my passion for this job many years ago, since now I\'m enhancing my skills and abilities to become one of the best Concierge in Milan. In 2015 I wrote the book \" The Great Concierge \" Full Hospitality Guide & Customer Care Secrets sold on Amazon. I do not believe that exist another job as challenging as gratefully like the Hotel Concierge.
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