Simrith Parekh
Sales Professional 📈. Anyone can sell water to the thirsty. True mastery is selling sand in the desert and ice in the Arctic.
- Role
- Associate Customer Support & Sales Advisor at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Associate Customer Support & Sales Advisor
Sep 2025 — Present · Mumbai, IN
Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.I manage end-to-end customer support and sales processes, with a focus on delivering exceptional service while driving business growth for Rogers Communication & Fido. My responsibilities include:• Handling customer inquiries, resolving technical issues, and managing escalations with empathy and efficiency.• Driving sales through cross-selling and up-selling of products and services, including streaming devices, SIM cards, mobile phones, broadband plans, and network packages.• Promoting and onboarding customers to financial products such as credit cards and financing solutions.• Delivering tailored solutions that align with customer needs, ensuring satisfaction and long-term retention.• Supporting Rogers’ telecommunications ecosystem by combining customer care with revenue - generation initiatives.
Education
St. Joseph & Mary’s High School
Higher Secondary (HSC)
2013 — 2015
Rammohan Mission High School (RMHS)
Secondary School
1999 — 2009
Trifocus Fitness Academy
Certification Degree
2017 — 2018
Frankfinn Aviation Services Pvt.Limited
Diploma
2018 — 2019
St. Angelo's Computer Education
Bachelor of Science (BSC)
2015 — 2019
St. Joseph & Mary’s School
Secondary School Certificate (SSC)
2012 — 2013
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